24/7 EMERGENCY SERVICES
Protecting People Through Technology
Critical and Urgent Support
Gallaher provides a comprehensive array of fire alarm emergency services supported by NICET-certified technicians to ensure your business is adequately protected with critical and urgent support is needed. When your business has an outage or service interruption, we respond because we know how vital and important business continuity is in this competitive economy.ā We have 24/7 on-call services available for our existing clients and other clients that are in need of emergency services.
On-Call Service
CALL CENTER CERTIFICATIONS & MEMBERSHIPS
HUMAN INTELLIGENCE
FAST ALARM RESPONSE
AI is simply a tool to assist human response, not replace it. We answer with a real "Hi" from an actual human.
Our call center has averaged 20.5 seconds priority alarm response over the last rolling 12 months.
HOT-REDUNDANT MONITORING STATIONS
Three monitoring stations are networked for load-sharing and are staffed 24/7. Alarms are delivered to the first available dispatcher across all locations.
HIGHLY TRAINED TEAM
Selection, testing, and ongoing training process for our dispatchers is among the best in the industry.
Repair Services
POWERED BY
NOTIFER® CONNECTED LIFE SAFETY SERVICES (CLSS)
EFFICIENT AT EVERY STAGE
Honeywell CLSS is the first end-to-end solution streamlining the way your facility is installed, tested, and serviced.
MINIMIZE DISRUPTION AND CUT DOWNTIME
CLSS provides a suite of tools to allow your systems to be tested and serviced more efficiently than ever before. Efficient service means less disruption within your facility, with the information needed to mitigate life safety events.
PROVEN COMPLIANCE
With Honeywell CLSS, compliance reports are available to you anytime, anywhere with the click of a button. Gone are the days of tracking paper files. CLSS provides compliance at your fingertips.