Gallaher monitoring system agreements are simple and tailor-made

It’s always good to parse contractual details in any transaction, but sometimes alarm and monitoring contracts can get pretty complicated. Is there an early termination fee? Who actually owns the life-safety and asset-monitoring equipment? Those are just a couple of the determinations you should make before entering into what could be a years-long monitoring contract. 

We’ll walk you through your contract to ensure you understand every detail, but here are some general things to consider when entering into an agreement with any monitoring or alarm company:

Make sure you keep a copy of your contract. If you misplace it, request another from the company.
Understand the cancellation terms. Some companies may require notification as many as three months prior to cancellation. There may be early termination fees – again, perhaps buried in the fine print.
Ensure your contract stipulates who owns the equipment, especially if it is hard-wired. If you cancel early, you may find yourself on the hook for the alarm gear. If no ownership is stipulated, it is often legally presumed you own the equipment. Wireless systems are the easiest to transition to another monitoring service.
Make sure you get a return receipt when sending a letter of cancellation.

When it comes to the fairness of contracts of Gallaher’s life-safety and asset-protection monitoring services, we can largely let this excerpt from our core values statement speak for itself:

“We are ethically unyielding, honest, and above reproach in all things.  We inspire trust by saying what we mean and match our behaviors to our words.”

In other words, we won’t rook you, and our word is as good as our contractual bond. We write our own contracts, meaning we can tailor services to your needs, or waive some terms and conditions, that other national brands might not be able to do.

We can be flexible, and you don’t have to worry about poring over a four-page contract rife with legalese. Your contract with us is one page, front and back, and clear and concise.

We value our local reputation to the extent our central monitoring stations are all based in the communities we serve for increased service and reliability.

We are by no means implying our competitors will try to pull a fast one — just cover your bases and make sure you know fully well your rights and responsibilities, and possible penalties, before inking that deal.

The experts at Gallaher will be happy to answer any questions you may have about your current contract – and its fine print. Contact us today at www.gallahersafe.com.



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